H2 2023

Shareholder letter

Shareholder H2 2023

Expanding existing customer relationships delivered a period of profitable growth

  • Net Revenue was up 23% YOY, driven by continued growth across our existing customer base consistent with our underlying land-and-expand fundamentals.

  • Across each pillar, a range of variables determine exact go-live and roll-out dates, underscoring why maintaining a long-term commercial view is core to our decision-making and continued to serve us this period.

  • Growth is not always linear, as demonstrated across our commercial pillars. In the second half of H2, we significantly expanded our relationship with a single, existing Digital customer. Unified Commerce grew steadily despite inherent retail exposure. Platforms saw continued traction as the appetite for embedded payments further scaled.

Hiring gradually slowed as the team reached its next intended scale

  • We concluded our two-year accelerated investment period of significantly scaling our global team, which brought the company to its next level of maturity.

  • EBITDA margin was 48%, reflecting our intentionally slowed hiring pace.

  • We continued to prioritize hiring outside of Amsterdam across our tech and commercial domains.

Commercial ambitions were bolstered by iterative product innovation

  • Throughout H2, we further invested in a range of new and existing functionalities, from alternative payment methods to platform automations and optimized routing.

  • With many customers shifting focus to optimization this year, we helped them improve conversion rates, reduce fraud, and enable significant operational efficiencies.

  • Though it will take time for the impact to be realized, we adapted our sales and account management strategies to better emphasize the total cost of ownership benefits Adyen brings.

Interim Condensed Consolidated Financial Statements

The information in this press release and the shareholder letter & interim financial results is unaudited.

Important Legal Information

This press release contains information that qualifies, or may qualify, as inside information within the meaning of Article 7(1) to (4) of Regulation (EU) No 596/2014 (Market Abuse Regulation).

Any person who comes into possession of this document must inform themselves about and comply with any legal restrictions governing possession, distribution, or use of the document.

Forward-looking statements are not facts and only represent the current views and assumptions of Adyen N.V. (“Adyen”) regarding future events, many of which are by nature inherently uncertain and beyond Adyen’s control. Factors that could cause actual results to deviate materially from those anticipated by forward-looking statements include, but are not limited to, macroeconomic, demographic and political conditions and risks, actions taken and policies applied by governments, financial regulators and private organizations (including payment schemes and credit rating agencies), market conditions and turbulence in financial and other markets, and the success of Adyen in managing the related risks. Subject to statutory obligations, Adyen does not intend to publicly update or revise forward-looking statements to reflect events or circumstances after the date the statements were made, and assumes no obligation to do so.

Adyen does not consent to, authorize, endorse, support, encourage, or participate in, directly or indirectly, unsponsored depository receipt (“DR”) programs regarding Adyen securities. Adyen specifically disclaims any liability whatsoever arising out of or in connection with any unsponsored DR program.