H1 2021
Shareholder letter
* Please refer to the Interim Condensed Consolidated Financial Statements for further detail on historically restated figures.
Enterprise merchant base continues to drive majority of volume growth
Continuous addition of household names to the platform paired with minimal churn
Enterprise merchants' priorities continue to set product development strategy
Expanding our licensing footprint to support our merchants globally — e.g. US branch license, acquiring capabilities in Japan and the UAE
Increasingly advanced product suite providing opportunities in an ever-evolving space
Adyen for Platforms solves for the challenges of companies running the increasingly dominant business model of our time
Opportunities for our 3DS2 solution continue to arise due to the ongoing trend towards strong customer authentication
Additional use cases for Adyen Issuing as a result of product design — now in the realm of expense management
Momentum in unified commerce and increased retail footprint
POS volume doubled year-on-year as unified commerce became increasingly business critical for merchants
Unified commerce solution available to larger part of the market via platforms and partnerships
Longer-term shifts in shopper preferences now ingrained due to COVID-19 pandemic
A culture-first approach to building Adyen
Growing the team to 1,954 FTE across 26 offices globally
Simultaneously building attractive workspaces and the online infrastructure required for remote working
Increasing our ESG focus with more comprehensive disclosures
Enterprise
The enterprise segment continues to drive the largest share of our growth. By building trusted partnerships with these merchants, we are consistently able to win additional volume through implementing new sales channels, geographies, and product lines with them. We see this is a consequence of our product development strategy – driven directly by merchant needs.
Figure 4
Enterprise volume in EUR billions.
Unified Commerce
As shopper preferences continue to shift towards a unified experience, a multi-channel strategy is becoming business critical for businesses globally. By integrating the online and offline channels in a single platform, we’re at the forefront of the new era of commerce with our unified commerce solution.
Figure 5
POS volume evolution, including share of total processed volume in EUR billions
Mid-market
In mid-market, we build to offer the full strength of the Adyen solution to merchants of all sizes via simplified integrations. Our value proposition to these merchants is grounded in our ability to future-proof their payments set-up via simplified access to the single platform, which leaves space to focus on growing their business.
Figure 6
Mid-market volume in EUR billions. We define mid-market merchants as merchants processing up to €25 million annually on our platform. In H1 2021, 4,278 merchants met this definition.
Interim Condensed Consolidated Financial Statements
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