H1 2020
Shareholder letter
Continued profitable growth during the COVID-19 pandemic
Business resilience due to diversification across verticals, merchant base and geographies
Online retail and digital goods volumes accelerated while travel and in-store volumes slowed down following lockdown restrictions
EBITDA margin at 50% as we continue to invest in headcount
Building for the long term – people and tech
Scaling the team to capitalize on long-term growth opportunities
Investing in the platform with 43% of new hires in tech
Maintaining the Adyen culture, for now from a distance
Volume contributions across growth pillars
Onboarding volume at scale in the enterprise space
Continued increase of merchants opting for unified commerce approach
Investments in long-term approach to mid-market
Incremental innovation led by merchants’ needs
Ongoing build-out of product suite to address merchants’ needs
Expanding the global footprint of the single platform
New product features to solve for complexity across the industry
Enterprise
In line with previous periods, existing enterprise merchants contributed to the majority of our growth. We continued to win additional geographies, sales channels and product lines with existing enterprise merchants.
Enterprise volume in EUR billions
Unified commerce
The day-to-day of many merchants changed severely due to the pandemic. We focused on helping them, by moving volumes online swiftly. In reopening scenarios, we are ready to help merchants open up safely – all our POS devices facilitate contactless.
Mid Market
We continue to invest in our long-term approach of moving into the next-adjacent segment to enterprise. We provide these merchants with access to the full strength of the Adyen platform via simplified integrations, so they can focus on growing their business.
Interim Condensed Consolidated Financial Statements H1 2020 Adyen N.V.
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